Frequently Asked Questions

1Do you send jewelry out for repair?
No, all of our jewelry repairs are done right here in our store. We have been repairing jewelry for thirty years.
2How often should I have my jewelry cleaned and checked?
We recommend that any gold jewelry that is worn on a daily basis be brought into our store at least once a year to be cleaned and checked for gem tightness and prong wear.
3What payment options do you accept?
We accept cash, check, Visa, MasterCard, and Discover. For larger purchases, we also have financing available through Synchrony Financing.
4Where do I park?
Our store is located at the corner of W Main St. and N State St. There are free public 4-hour parking lots on Main St. in either direction of our store. There is also free street parking when available. Keep in mind – the lot directly behind our building is reserved for building owners only.
5What should I look for when buying diamonds?

We sell high-quality loose diamonds for engagement rings, pendants, earrings, and other custom pieces. We can work with you to choose the best stone to suit the occasion and to meet your budget needs. Diamonds get their name from the Greek word “adamas,” which means, “unconquerable.” A diamond is a testament of endurance and strength – and not surprisingly, the ultimate symbol of love. When buying diamonds, you should pay attention to the 4 C’s: color, cut, clarity, and carat weight. It is important to see your diamond in person before purchasing because every diamond is unique!

Color – The GIA color scale extends from D (colorless) to Z (light yellow or brown). Truly colorless diamonds are very rare, and most diamonds used in jewelry are nearly colorless with tints of yellow and brown. We recommend using H or better for an engagement ring.

  • D E F- Colorless
  • G H I J- Near colorless
  • K L M- Faint
    • Clarity – The GIA clarity scale includes eleven clarity grades ranging from flawless to I3. Clarity refers to how many internal flaws the diamond possesses. We recommend using SI1 or higher.

      • Flawless, Internally flawless
      • VVS1, VVS2- Very Very Slightly Included
      • VS1, VS2- Very Slightly Included
      • SI1, SI2- Slightly Included
      • I1, I2, I3- Included
      Cut– The GIA cut scale ranges from Excellent to Poor. An excellent-cut diamond will have the best quality brightness, fire, and scintillation. Brightness is the combination of all white light reflecting from the surface of the diamond. Fire describes the “flares” of color emitted from a diamond. Scintillation describes the flashes of light you see when the diamond, the light, or the observer moves.

      Excellent – Very Good – Good – Fair – Poor
      Carat Weight – Carat weight refers to the weight of the diamond. For diamonds under one carat, each carat is divided into 100 points – similar to pennies in a dollar. 0.75 ct. = 75 points, ½ ct. = 50 points. We have many options for engagement ring mountings which can accommodate stones of all sizes. Visit our Custom Bridal and Designer Bridal pages, to find the perfect mounting for your diamond!
6What’s your return policy?
We want you to love your jewelry. If you are not completely satisfied, you may return any item it in its original condition within 10 days of purchase. Custom orders and special orders are non-refundable. View our Shipping and Policies page for more information.

We’re The Uptown Jeweler – Stop by and see us soon!

31 North State Street Westerville, OH 43081 (614) 882-4401