Frequently Asked Questions

1Do you send jewelry out for repair?
No, all of our jewelry repairs are done right here in our store. We have been repairing jewelry for thirty years.
2How often should I have my jewelry cleaned and checked?
We recommend that any fine jewelry that is worn on a daily basis be brought into our store at least once a year to be cleaned and checked for gem tightness and prong wear.
3What payment options do you accept?
We accept cash, check, Visa, MasterCard, Discover and American Express. For larger purchases, we also have financing available through Synchrony Financing.
4Where do I park?
Our store is located at the corner of W Main St. and N State St. in Uptown Westerville. There are free public 4-hour parking lots on Main St. in either direction of our store. There is also free street parking when available. Keep in mind – the lot directly behind our building is reserved for building owners only.
5What’s your return policy?
We want you to love your jewelry. If you are not completely satisfied, you may return any item it in its original condition within 10 days of purchase. Custom orders and special orders are non-refundable. View our Shipping and Policies page for more information.
6What should I look for when buying diamonds?

We sell high-quality loose diamonds for engagement rings, pendants, earrings, and other custom pieces. We can work with you to choose the best stone to suit the occasion and to meet your budget needs. Diamonds get their name from the Greek word “adamas,” which means, “unconquerable.” A diamond is a testament of endurance and strength – and not surprisingly, the ultimate symbol of love. When buying diamonds, you should pay attention to the 4 C’s: color, cut, clarity, and carat weight. It is important to see your diamond in person before purchasing because every diamond is unique!

Color – The GIA color scale extends from D (colorless) to Z (light yellow or brown). Truly colorless diamonds are very rare, and most diamonds used in jewelry are nearly colorless with tints of yellow and brown. We recommend using H or better for an engagement ring.

  • D E F- Colorless
  • G H I J- Near colorless
  • K L M- Faint
    • Clarity – The GIA clarity scale includes eleven clarity grades ranging from flawless to I3. Clarity refers to how many internal flaws the diamond possesses. We recommend using SI1 or higher.

      • Flawless, Internally flawless
      • VVS1, VVS2- Very Very Slightly Included
      • VS1, VS2- Very Slightly Included
      • SI1, SI2- Slightly Included
      • I1, I2, I3- Included
      Cut– The GIA cut scale ranges from Excellent to Poor. An excellent-cut diamond will have the best quality brightness, fire, and scintillation. Brightness is the combination of all white light reflecting from the surface of the diamond. Fire describes the “flares” of color emitted from a diamond. Scintillation describes the flashes of light you see when the diamond, the light, or the observer moves.

      Excellent – Very Good – Good – Fair – Poor
      Carat Weight – Carat weight refers to the weight of the diamond. For diamonds under one carat, each carat is divided into 100 points – similar to pennies in a dollar. 0.75 ct. = 75 points, ½ ct. = 50 points. We have many options for engagement ring mountings which can accommodate stones of all sizes. Visit our Bridal page, to find the perfect mounting for your diamond!
7Can I use colored gemstones in my wedding set?

Diamonds will always be the best option because they are the hardest stones that we know of. Did you know that they are available in a variety of colors? Naturally, diamonds are commonly found in white, yellow, gray, brown and black, and very occasionally in orange, red, green, pink, even purple and blue, although these are the rarest.

Any other gemstones should be treated with care, as they may get scratched over time, and they will break much more easily than diamonds. If you are looking for a colorful alternative to diamonds, we strongly recommend sapphires and rubies. Sapphire is the name for the mineral Corundum, which is classified as Ruby when it is found in red. Blue is the most common color for sapphires, but fancy colors are also available, in green, orange, peach, pink, yellow and purple.

8What metals are available for custom jewelry?

We use 100% recycled metal in our custom pieces. We work with gold, platinum, and palladium.

Gold is highly recommended for any type of jewelry, and it works very well for everyday wear. Because of the softness of pure (24k) gold, it is usually alloyed with base metals for use in jewelry. This process alters its hardness, ductility, color, and other properties. Copper is the most commonly used base metal, yielding a redder color. Other common base metals include silver, palladium, and nickel. The higher the proportion of gold used in the final metal, the more valuable and expensive the metal will be. At Morgan’s Treasure we typically use 14 karat gold, which contains 58.5% pure gold. These three color options contain the same amount of gold and are all the same price.

  • 14Kt yellow gold has a very classic look and is a very popular choice for jewelry. Yellow gold is alloyed with copper and silver to make it more durable than 24 carat gold while keeping the same yellow color.
  • 14Kt white gold is often confused with silver, but is in fact yellow gold that has been alloyed with white metals to decrease the amount of yellow. White gold will still have some yellowish tones present, so it is often rhodium plated to make it purely white.
  • 14Kt rose gold is becoming an increasingly popular metal used in jewelry today, and has a pinkish hue. What gives it this color is the presence of copper as the main metal alloy.

Platinum is a white metal, but unlike gold it is used in jewelry in almost its pure form (approximately 95% pure.) We highly recommend this metal for jewelry because of its durability and hypoallergenic quality. It is extremely long wearing and is a dense metal, so it will feel heavier than gold.

Palladium has a silver-grey color and is in the same group of metals as platinum. It is also hypoallergenic and very durable. This metal is most often used for engagement rings and wedding rings; but it is suitable for any type of jewelry.

Visit our custom design page for more information!

We’re The Uptown Jeweler – Stop by and see us soon!

31 North State Street Westerville, OH 43081 (614) 882-4401